FAQ

What insurances do you accept?

TKO Physical Therapy has chosen to be a cash-based physical therapy service in order to better serve our patients and provide them with the one-on-one care they deserve.  We recommend calling your insurance provider to find out about your out-of-network physical therapy benefits to determine what steps to take for reimbursement if you are eligible for out-of-network benefits.  If needed, we will provide the forms for submitting an out-of-network claim for your insurance.  If we don't already have an instruction form for your insurance, we will help you find the appropriate forms.

Do I need a physical therapy referral?

No, you do not need a PT referral! In Massachusetts, physical therapy uses a direct access model. This means that patients can self-refer to a physical therapist directly without seeing their primary care physician. (Most insurance companies, however, still require a PT referral.) 

What should I bring to my first appointment?

You should bring your insurance card, new patient forms, referral or prescription from your doctor (if given), any other medical reports given to you by your doctor and method of payment (we accept credit cards, debit cards or personal checks).  

What should I wear to my first appointment?

Please wear loose fitting clothing such as athletic attire that will allow easy access to the injured body part and that will allow you to move freely.

What forms of payment do you accept?

TKO Physical Therapy accepts all major credit cards, debit cards, checks, cash, and cards associated with HSA and FSA accounts.

What conditions do you treat?

We treat a wide variety of orthopedic and sports conditions, including concussions. It's recommended that you contact us so we can discuss your case and determine if we are the right option for you.  If not, we will help you find the right therapist in the area for your individual situation.

Don't see your question answered here? Contact TKO Physical Therapy for more information.